Shipping policy

Shipping Policy

Where we deliver

We currently deliver to addresses within the United Kingdom only.

Processing & delivery

Orders are processed and dispatched as quickly as possible. Delivery times can vary depending on the products ordered and their fulfilment location.

Any delivery estimates shown at checkout are estimates and may be affected by circumstances outside our control, such as courier delays, weekends and bank holidays.

Orders containing multiple items

Some of our products are dispatched from different fulfilment locations. This means that if you order multiple items, your order may arrive in more than one parcel and parcels may arrive on different days.

Don't worry if part of your order arrives before the rest — this doesn't necessarily mean anything is missing.

Where tracking information is available, this will be provided once your order has been dispatched.

Shipping costs

Any applicable delivery charges will be displayed at checkout before you complete your purchase.

Incorrect delivery addresses

Please check your delivery address carefully before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has begun processing or has been dispatched.

Delayed or missing parcels

If your order hasn't arrived within the expected delivery timeframe, please contact us with your order number and we'll look into it for you.

Damaged parcels

If an item arrives damaged, please contact us as soon as possible with your order number and, where possible, photographs of the item and its packaging. Please see our Return and Refund Policy for further information.

International shipping

We currently only ship within the United Kingdom. We hope to offer international delivery in the future.